FNB is saddened by the impact of severe flooding in KwaZulu-Natal (KZN). As corporate citizens, we recognise the importance of contributing to holistic relief efforts such as helping the vulnerable, rebuilding communities and infrastructure, and assisting impacted retail and business clients as well as our employees.
As a result, we are pledging in excess of R7.5 million to support humanitarian organisations in providing necessities such as shelter, food, medical and hygiene supplies to impacted communities, as well as assistance to impacted early childhood centres (ECDs) in KZN. We are also expediting insurance claims for individuals and business clients who have insurance with us. In addition, we are leveraging our digital platform to enable our clients and employees to donate money and eBucks to charitable causes through nav» Care on the FNB App.
To ensure the continued availability of our banking services in KwaZulu-Natal, we have accelerated the restoration of our infrastructure that was damaged by the floods. Currently, about 98% of our branches and 95% of our ATMs in KwaZulu-Natal have been restored, and we continue to assess the need for mobile banking solutions in communities where infrastructure restoration may take longer than anticipated.
Our holistic relief efforts are a continuation of our ongoing commitment to promoting a culture of care, uniting South African citizens from all walks of life and harnessing the power of collaboration and partnerships. In this time of need, it is vital that we join hands for the common good and remind ourselves of the spirit of ‘ubuntu’ that distinguishes our country and people.
If any of our clients require service support, they can contact us via the FNB App’s Secure Chat function.
