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Momentum launches 24/7 hotline to combat COVID-19

Following recent financial commitments towards assisting people who have been infected with COVID-19, Momentum in partnership with the Department of Health has committed additional resources to help the government in curbing the spread of Covid-19.

The support is in the form of Momentum’s telehealth capability called HelloDoctor that provides access for its patients to doctors anytime, in all official languages. This service will be available to all South Africans at no cost. SA Citizens will be offered access to quality advice and also allows practitioners, who may be infected, to remain in the health system and assist patients from a safe distance.

Damian McHugh, Health Executive at Momentum Health Solutions said: “This is the time for business to show their solidarity and ability to come together with Government in providing more health to more South Africans for less, especially at a time where the country needs it the most”.

A risk management tool will also be available to all South Africans, which will trigger a callback from a doctor who will respond telephonically. South African’s can access the service by simply dialling *120*394# on their mobile phone and follow the menus. The doctor will call back and provide the right advice required based on given symptoms and conditions at no cost.

“We cannot afford the skills of our health practitioners to be lost during this critical time in our country. This partnership will help South Africans to access healthcare professionals during self-isolation when they are asked to stay at home and during a probable lockdown,” explained McHugh.

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