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South Africa’s NGOs and charities face hurdles preventing safe and secure cross-border payments

There have been dramatic shifts in payments in recent years, supercharged by the West and developed countries, which in turn has influenced the acceleration of Africa’s businesses becoming more digitised.

Non-profit organisations and charities operating in emerging markets need to be aware of various improvements, challenges, and market movements to provide them with the necessary tools to conduct their work safely and effectively. This is particularly pertinent to highlight, given that Safer Internet Day is celebrated on 7 February.

According to a report by McKinsey, Africa’s e-payments market is expected to grow 152% from 2020 to 2025. It therefore becomes increasingly imperative that companies equip themselves with sophisticated technology that’s engineered for safe international payments in foreign currencies.

What’s changed for non-profits

Traditional banks have been challenged in recent years, as high operating costs and complex infrastructures that lead to long delays are no longer the only viable option, particularly for NGOs which are trying to save costs wherever possible. Businesses are now being offered more sophisticated options for the digitisation of payments through intelligent technology. This offers an automated, centralised, and smarter treasury function that gives businesses, both big and small, the necessary tools to operate in both developed and emerging markets safely and smoothly.

A glance at the markets shows the surge in the US dollar has had a negative ripple effect on countries relying on food imports as interest rates rise and foreign reserves dwindle. NGOs and charities operating in African countries are in dire need of a solution that will help them overcome challenges surrounding currency risk, while avoiding high transaction fees.

How to mitigate risk when making cross border payments

The dependence of donors and individual contributions to provide services and support while often receiving insufficient governmental support further drives the need for a sophisticated payments provider that can also accommodate, and even attract, donors from abroad. There are several ways in which NGOs and charities can protect themselves and overcome cross-border payment challenges amidst economic factors such as currency crunches and inflation.

Fraud protection with a secure platform

While not exclusively a concern for NGOs, feeling vulnerable to fraud heightens the necessity for increased protection when dealing with international payments. Whether it’s paying food suppliers or receiving funds from donors, a safe platform designed for cross-border payments is essential. This is especially important for donors who also wish to ensure their contributions are indeed going to the correct organisation and will reach them safely.

One way to do this is to introduce a platform that’s tailored for your organisation that values data protection, minimal touch points as well as conducting thorough compliance, FCA regulations and AML/CTF checks. Thus, giving the NGO or charity greater protection to conduct their services in a secure manner.

Avoid hidden costs and fees

Several challenges have been identified with cross border payments that banks often fail to overcome. Firstly, the speed of payments was traditionally much slower, and completion could take days. Secondly, the complex processing brought with it high fees and transaction costs.
Now, these challenges are set to become a thing of the past as legacy platforms and traditional banking systems are cast aside in favour of integrated solutions that deliver instant currency exchange. Verto offers an integrated platform which supports over 50 global currencies to process domestic and cross-border payments intuitively, with no high payment fees or long delays.

Support for international operations

Integration of global currencies as well as facilitating quick and safe payments delivered by electronic wallets have exhibited strong growth. These wallets offer support for NGOs operating from emerging markets for better control, visibility and tracking of their payments. Moving away from cash payments and various banking cards towards e-wallets could provide the stability needed for any international transfers.

Auditing and consistent reporting

To keep running effectively, organisations need to ensure they keep records of funds and account for all incomings and outgoings. Cash payments or using multiple accounts can make pulling together a proper paper trail a hassle. For proper treasury management, as well as sensitive information being protected, holding the organisation’s r finances in one digital platform enables NGOs to deliver consistent reports and ensures all funds are accounted for. It also relieves the headache of managing multiple banking relationships and tracking down currency exchange providers. Overall, this translates to the delivery of a smooth and streamlined payments process that provides peace of mind and greater security.

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