Date Release:
July, 2024
We are thrilled to announce the upcoming Customer Service Symposium, scheduled to take place on the 29th and 30th of August 2024 at the prestigious Chartwell Castle in Johannesburg. The theme of the upcoming symposium is “Crafting Women Leadership in CX,” focusing on empowering women in the customer experience (CX) industry to lead with innovation, resilience, and excellence.
“As champions of diversity and inclusion, we believe in the power of women’s leadership to drive positive change and innovation in customer service. This symposium serves as a platform for women to share insights, learn from one another, and collectively shape the future of CX.”
The two-day event will feature sessions covering a wide range of topics, including leadership development, customer-centric strategies, digital transformation, employee engagement, and more. Attendees will have the opportunity to gain practical skills, exchange ideas, and connect with industry peers and mentors who are passionate about advancing women’s leadership in CX.
Registration for the Customer Service Symposium is now open, and early bird discounts are available for a limited time. To learn more about the event and reserve your spot, visit
https://cssymposium.co.za/
Join us at the Customer Service Symposium and be part of a transformative experience that celebrates and empowers women leaders in CX.