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VFS Global rolls out first-ever Indonesia fast-track Visa on Arrival service for South African nationals

Travellers to Indonesia eligible for Visa on Arrival (VOA) can now enjoy a quicker and smoother visa application journey by completing the process online, pre-departure, through VFS Global. VFS Global has entered into an exclusive agreement with TLP, the partner of the Immigration Department for Republic of Indonesia and Bank Mandiri, to provide online pre-payment of fees, fast-track access and concierge services to international passengers upon arrival in Jakarta and Bali.

Nationals of the 86 eligible countries residing in the South Africa can apply for their Indonesia Visa on Arrival through VFS Global by submitting their documents and paying the fees online at www.indonesiavoa.vfsevisa.id prior to their travel. A confirmation will be sent to their registered email ID and the visa processed in advance will be stamped upon arrival. With the payment having been made online, the on-arrival process reduces to just the stamping of the visa, which can be done at the designated fast-track Visa on Arrival immigration lanes.

Mr. Jiten Vyas, Chief Commercial Officer, VFS Global, said, “Indonesia is a popular destination for travellers across the globe, and we are excited to unveil a service that will make their visa application journey quicker and simpler. With tech-led Do It Yourself solutions becoming increasingly popular, this first-ever fast-track Visa on Arrival service is sure to offer travellers a more relaxed on-arrival experience.”

Indonesia received over 16 million foreign arrivals in 2019 before the pandemic. Between January and July 2022, the destination has welcomed around 1 million international travellers. Known for its surfing, temples, waterfalls and nightlife, Bali which is a popular tourist destination for South African nationals, drew 6.2 million foreign visitors in 2019. The destination has announced its reopening after the pandemic, which would be beneficial for South Africans who travel there mainly for tourism.

How to use the fast-track VOA service

STEP 1: Visit www.indonesiavoa.vfsevisa.id

STEP 2: Submit the required documents and pay the VOA fee online

STEP 3: Await the confirmation email that will be sent to the registered email ID

STEP 4: Upon landing in Jakarta and Bali, head to the dedicated fast-track lane with the confirmation email to get the visa stamped

VFS Global will offer Standard and Express service options. Travellers opting for the Standard service will be able to submit their applications no less than 72 hours prior to the date of departure, and benefit from the fast-track immigration process. Those opting for the Express service will be able to submit their applications no less than 24 hours prior to the date of departure. The Express service additionally provides end-to-end personalised assistance and guidance, right from the arrival gate through immigration, baggage claim, and customs.

Key benefits

· Pre-payment of visa fees online with single currency payment in equivalent USD

· Documents scanned and submitted in advance so no physical documentation required at the airport

· Single-window fast-track lanes upon arrival for quicker immigration

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