TheretailandconsumerproductstrendsanalysisbyDeloitte’sInSightIQhas identified fourdisruptiveforces:consumerpreferencesarechanging,technologyisadvancing at an acceleratingrate,andeconomicpressuresoverflowforbothconsumersandsuppliers andmarketforces are shifting.
This collaborative approach across industries that support the retail sector will significantly impact
maximising the benefit of skills development spend by working with other stakeholders and
addressing the skills gap through specialist training for retail client environments.
The PSCC’s support of the sectoral response to these changes will coordinate SETA grants and special projectsto advance employee engagement across retail properties. A digital platform for learning will ultimately de-risk smaller retailers.
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