Eldrid Jordaan, founder and CEO of GovChat, says “As GovChat, we are committed to supporting government’s efforts to make this transition into ‘the new normal’ seamless. It is important for us to continue to accelerate the digitisation efforts to enhance the citizens experience to be better response times, and access to the information that they need to take the appropriate steps. This work matters to us”.
GovChat currently has 4 million active users, and has to date processed well over 170 million messages, making it one of Africa’s largest citizen government engagement platforms.
The FAQ will be available on the WhatsApp number (082 046 8553), and on Facebook Messenger https://www.facebook.com/govchat.org by adding GovChat and prompt “SASSA” to get started.